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Roadside Assistance

carEmergency Roadside Assistance is available 24 hours a day, 365 days a year.

  • You have to pay for any non-covered expenses or covered costs in excess of your $80 per occurrence maximum.
  • Service must be a covered benefit under the terms and conditions of this benefit and is available only for the specific covered vehicle registered under this benefit.
  • All of the services provided are described herein and are applicable throughout the United States and Canada.Road America
  • All 24-hour roadside assistance services are provided by Brickell Financial Services Motor Club, Inc., dba Road America Motor Club, administrative offices at 7300 Corporate Center Drive, Suite 601, Miami, Florida 33126. For Mississippi and Wisconsin customers, services are provided by Brickell Financial Services Motor Club. For California customers, services are provided by Road America Motor Club, Inc.
COVERED SERVICES

Towing Assistance
When towing is necessary, your Covered Vehicle will be towed to the nearest qualified service facility.

Flat Tire Assistance
Service consists of the removal of the flat tire and its replacement with the spare tire.

Fuel, Oil, Fluid and Water Delivery Service
An emergency supply of fuel, oil, fluid and water will be delivered if you are in immediate need. You must pay for the fuel or other fluid when it is delivered.

Lockout Assistance
If your keys are locked inside the covered vehicle, assistance will be provided to supply assistance in gaining entry into the covered vehicle.

Battery Assistance
If battery failure occurs, a jump-start will be provided to start your vehicle.

Collision Assistance
If your covered vehicle is involved in a collision, towing assistance will be provided when needed to direct the vehicle to the nearest qualified repair facility.

EXCLUSIONS AND LIMITATIONS

Cost of parts, replacement keys, fluids, cost of fuel, material, additional labor relating to towing, or the cost of installation of products. Non-emergency mounting or removing of any tires, snow tires, off-road tires, or similar items. Tire repair at any location other than a roadside disablement site. Service for any vehicles in tow. Any and all taxes or fines. Damage or disablement due to fire, flood, terrorism or vandalism; winching; extrication; towing from, service or repair work performed at a service station, garage or repair shop. Service on a vehicle that is not in a safe condition to be towed. Non-emergency towing or other non-emergency service. Impound towing or towing by other than an authorized service provider; vehicle storage charges; a second tow for the same disablement. Towing or service on roads not regularly maintained, such as sand beaches, open fields, forests, and areas designated as not passable due to construction, etc. Towing at the direction of a law enforcement officer relating to traffic obstruction, impoundment, abandonment, illegal parking, or other violations of law. Coverage shall not be provided in the event of emergencies resulting from the use of intoxicants or narcotics, or the use of the covered vehicle in the commission of a felony. Repeated service calls for a covered vehicle in need of routine maintenance or repair. Only one disablement for the same cause during any seven-day period will be accepted. Services obtained independently of Road America. This is not a reimbursement service.

Important: The roadside assistance service is designed to assist members whose owned or leased vehicles are disabled as a result of unavoidable circumstances. It is not intended to be a substitute for proper vehicle maintenance or repair.

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